Data, Mailing & Fulfilment Services
Send Response
Eliciting a response from its customers requires a business to provide the facilities to handle the results quickly and efficiently.
Send operates from secure warehouse premises and operates an online CRM facility, a combination which enables us to provide a range of response solutions for the outsourced fulfilment requirements of our clients.
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Orders, literature requests, coupon validation, questionnaires and prize draws, loyalty card redemption.
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Point of Sale (POS) replenishment, satisfaction surveys, launches and material dispatch
Inbound requests can be handled by telephone, post, email and online.
The information is captured and incorporated on to the Send CRM system for the appropriate response action to be provided.
Client Examples
| Pub & Restaurant Co.: | Price banded Menus & Posters replenishment |
| Builders Merchants: | Customer incentive reward scheme |
| TV Manufacturer: | Retailer TV free prize draw |
| Hotel Operator: | Hotel loyalty cards |
| Pub Company: | Promotional kit purchase by publicans |
| Football Club: | Junior and Adult Membership Gift Packs |
| Airline: | In Flight Customer Attitude Surveys |
| Prestige Car Company: | New model launch promotional kits |
Uses...
- Marketing Communications
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- Sales Orders
- Competition prizes
- Literature requests
- Administration and Accounts
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- Cash-back and proof-of-purchase administration
- Processing Questionnaires
- Membership and Loyalty Schemes
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- Dispatching membership gift packs
- Issuing loyalty reward vouchers
info@sendmarketingsolutions.co.uk Tel: 0121 749 4500